My Macintosh computer keeps locking up when I use the reader/ scanner with a Kensington Turbo Mouse. Why?
) You should use only a regular mouse when using the scanner. A TurboMouse (which like the scanner, uses power from the computer) will compete with thereader/ scanner to power itself. Since both units attempt to use power from your computer simultaneously, the result is a lock up of your computer. Q11) I have the unit connected properly and I have a text field open, but when I scan a code, I get a beep but nothing shows up on screen. A) Try reprogramming the unit (see Q12). Q12) I have followed all of the instructions on this FAQ, but my reader/ scanner still fails to read. What do I do? Try connecting the unit to another computer (using the same guidelines on this FAQ) and see if does the same. If it does not scan, unplug the unit from thekeyboard and make sure that none of the pins on the male connectors arebent, then carefully reconnect all the cables on the reader/ scanner and plug it back into your keyboard. If you still cannot get the scanner to read, try the following tip: Progr
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- My Macintosh computer keeps locking up when I use the reader/ scanner with a Kensington Turbo Mouse. Why?
