My local area network (LAN) seems to be working fine, but I can’t connect to the Internet. Is Webjogger down?
Maybe, but there are a few things you may want to try on your end to help isolate the problem further before calling Webjogger: First, try going to the place where your Webjogger broadband modem is installed, unplugging the power cord, waiting 10 seconds, and plugging it back in. This will restart the broadband modem and reset your connection. If that doesn’t solve your problem, there may be a connectivity issue between your LAN router and the Webjogger modem. Try unplugging and plugging back in the Ethernet cable that connects the two devices. Make sure that the cable fits well and doesn’t come loose when you gently tug on it. If it does come loose, you may want to try replacing the cable. If the cable is well plugged-in, check the link and activity LEDs on your Webjogger broadband modem and your router’s wide area network (WAN) port. The link LEDs should be solidly lit, and the activity LEDs should be flashing (Note that these LEDs may work slightly differently depending on the brand
