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My InterView no longer works and the preview window is filled with a solid purple color. What s wrong?

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My InterView no longer works and the preview window is filled with a solid purple color. What s wrong?

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Do not unplug the InterView device while it is in use by any digitizing application. It is perfectly safe to unplug the device at any other time. If you do encounter this situation, force-quit the application using command-option-escape and then restart the machine. If the screen does not go black during restart, restart the machine one more time.

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