My instructor sent an e-mail to me through the My Courses class website and I didn get it in my MyMail account?
The E-mail Class feature on the faculty My Courses class websites uses your MyMail account. Students must have gone into MyISU and clicked on the E-mail icon to set up their MyMail inbox. If a student hadn’t done that at least once before the instructor’s e-mail was sent, that message will not be received. Login into MyISU and click your E-mail icon. Now you will be able to receive e-mails from the portal or anyone else using your portalID@mymail.indstate.edu account. If you still do not receive e-mails, there is a technical problem the OIT staff should investigate. Please contact the OIT Help Desk at 812-237-2910 (toll free 888-818-5465) or via e-mail at IT-Help@indstate.edu.
Related Questions
- I have a class/organization/group or other non-personal e-mail account I maintain on the Bay e-mail system. How is that account to be migrated?
- Do I need to take any action to get official Bmail communications sent to my campus e-mail account?
- Do all students taking credit courses receive a PSC e-mail account?