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My institution operates a mixed environment of Adobe Reader 6 or 7 and Adobe Digital Editions, can we still receive SED documents?

April 26, 2017Adobe digital editions Environment institution mixed operates reader

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My institution operates a mixed environment of Adobe Reader 6 or 7 and Adobe Digital Editions, can we still receive SED documents?

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Some institutions are unable to determine whether an end user is operating Adobe Reader or Adobe Digital Editions (ADE). For these customers, we have developed a solution that may allow you to support both groups of users. To discuss whether this option is applicable to your organisation, please contact customer-services@bl.uk or call +44 (0)1937 546060 with your account details. Please note, this option is not open to British Library Direct customers.