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My iLok has failed during the warranty period. Should I return the iLok to my dealer or to ilok.com?

April 26, 2017Dealer failed ilok ilok.com period Return warranty

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My iLok has failed during the warranty period. Should I return the iLok to my dealer or to ilok.com?

1 Answer

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All license recovery and replacements should be done through iLok.com. This keeps your records up to date and allows the software publishers to be notified that your licenses were replaced. Please submit a Return Merchandise Authorization (RMA) on the iLok ZDT/RMA page.