My Hot and Cold cooler is not making hot water?
If you are still getting cold water from the cold spigot, – first check the back of your cooler for a black switch with the numbers 1 and 0. Please make sure the switch is set to #1. If you cannot locate the Hot Tank Switch, check under the top of your cooler. Be aware that an older model cooler may not have a Hot Tank Switch. If you are not getting cold water from the cold spigot then check your electric outlet for power. Power surges, lightning, or plugging in too many appliances can trip the circuit breaker. One more suggestion! Please make sure you have a Hot & Cold cooler before calling Customer service. Some folks have been mistaking our 2-spigot Cook and Cold coolers for Hot & Cold coolers.
