My heart rate monitor is giving an abnormal heart rate reading during exercise?
• There are several reasons for an abnormal reading: The contact between the skin and the electrodes of the transmitter is not strong. Improve contact by moistening the electrodes/skin before beginning your exercise. As you exercise, your body produces sweat which will help to ensure a good signal. Make sure that the elastic strap for your transmitter is not too loose. A secure strap will ensure good contact. Scaring (chest scars) can also cause a poor signal. Adjust the transmitter into a position where the signal improves. Wear and tear of your transmitter can also prevent good contact. You can purchase a new transmitter by giving us a call at 1-800-852-7823 or by sending an e-mail to customerservice@acumeninc.com.