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My hard disk drive is inaccessible and is making a ticking and/or grinding noise?

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My hard disk drive is inaccessible and is making a ticking and/or grinding noise?

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This is a common problem with damaged discs and data loss occurs. There are many problems that could have occured causing this scenario. It is important that the hard drive or the computer is turned off to prevent further damage and data loss. We will analyse your drive and will let you know if your data is recoverable.

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