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My glass mosaics have a residue on them after I peeled off the protective plstic sheet. Is this normal?

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My glass mosaics have a residue on them after I peeled off the protective plstic sheet. Is this normal?

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Some of our glass mosaic collections, like the Pillow and the Mardi Gras, arrive with a protective plastic sheet adhered to the surface to prevent surface scratching. If, upon removal, the adhesive from this sheet leaves a residue on the surface of the tile, use pure acetone and a terry cloth rag to gently remove. Any diluted acetate, such as nail polish remover, will not be effective.

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