Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

My friend downloaded and installed Konnexxus but I can chat with him/her… Why?

April 26, 2017chat downloaded friend installed konnexxus

0

Posted

My friend downloaded and installed Konnexxus but I can chat with him/her… Why?

1 Answer

0

Posted

This issue rarely happens since our app is quite smart, but in case you do run into this problem, make sure your friend’s phone number is saved in your Address Book with a full international format starting with the + sign. This shouldn’t be necessary, but may help if you are experiencing problems.