My firewall is blocking the GoToWebinar download. Is there a safe way for me to still join the meeting?
If your personal firewall (ZoneAlarm®, Norton Personal Firewall™, etc.) is blocking GoToWebinar, you just need to select your firewall’s option to allow GoToWebinar to access the Internet. • Select the check box to Remember the answer each time I use this program. • Click Yes to enable GoToWebinar to access the Internet. If you do not have a personal firewall but are in a “Business Environment,” you may have a hardware firewall. Please provide the document found at www.citrixonline.com/iprange to your IT department so that they may allow GoToWebinar to connect. If a connection still cannot be established, please call our Customer Care team toll-free at ${USTollFree} or direct dial ${USDirectDial}. Or, email GoToWebinar@citrixonline.com to request assistance.
