My Field Force Manager workers status says “Logged out due to inactivity.” Why?
When a worker is showing in an “Out of Comm” status and the indicator lights are both yellow this could mean a couple of things: • The worker turned the device off without exiting the application before powering off the device. • The worker is in an area outside the Verizon Wireless Enhanced Service Rate and Coverage Area. • The worker has not logged in or out of the application for a long period of time and the system has timed out on the device. To correct this have the user power cycle the device which will restart the application and the GPS services and remind them to exit the application at the end of the day.
