My farrier is occasionally late for his appointments. What can I do about it?
In this case, a great deal will depend upon the professional relationship that exists between you and you farrier. Most farriers try to be helpful so, if a client asks “while you’re here, would you trim this pony”, the response will be to try to help out. Sadly, this can be the kind of thing that makes the farrier late for the next and subsequent appointments. Farriers are now tending to set out their Terms & Conditions so that farrier and client know and understand what each has to do. For example, if a date has been fixed the farrier might ask you to call the night before to advise you of the time of the appointment (anyone asking for additional work to be done would be invited to make an additional appointment). If the farrier is genuinely delayed, then it’s easy enough to contact the client by telephone to advise of the delay (the wise farrier will have a full and easily accessible list of clients with mobile telephone numbers for just such an emergency). If your farrier continues
