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My e-bill balance doesn match my Hokie SPA Account Summary. Why?

April 26, 2017account Balance e-bill hokie spa summary

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My e-bill balance doesn match my Hokie SPA Account Summary. Why?

1 Answer

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Your e-bill is processed at a point in time. The Bursar’s Office bills monthly on or by the 16th of each month, for any balance due or for any new account activity. If you make a payment, incur new charges, or if your financial aid changes after the monthly billing process, these changes can be viewed under Account Status. The Account Status within the quikPAY™ system displays the same type of information as that within the Account Summary link on the Hokie SPA.