My DVD plays for only 30 seconds and then keeps repeating itself, what is wrong with it?
Depending on the DVD that you have purchased the 30 second loop is usually standard. If your DVD is looping a 30 second video on a menu then that is planned. Many of the DVDs we produce come with a 30 second video loop instead of a stationary menu. If you see this looping video on your menu please press the ENTER button on your DVD remote control and that should automatically select the PLAY VIDEO option on the menu. If that does not work and the video does not play then please contact us and we will coordinate for a return and exchange of the disc.