My DragonCard does not work for access to a building, what do I do?
If the DragonCard beeps at the proximity readers, but does not open the doors, you have a working card but have not been granted access to that particular building or service. Please visit the appropriate department or facility manager responsible for granting access permissions for that particular building or contact the Department of Public Safety for assistance. If your DragonCard does not beep, you have a non-working card and should visit a DragonCard Office for assistance.
