My doctor only accepts direct payments from the compulsory state scheme. How will I be reimbursed for the top-up portion ?
In this scenario, the mutual insurance company will pay its portion when it receives the compulsory scheme’s original itemised medical bill. This can take some time. In order to be reimbursed more quickly, the scheme member can request a copy of the itemised medical bill from his or her compulsory state scheme or can contact the mutual insurance company.