My discs are arriving at my clients with scratches or with a peeled surface. What is causing it?
We sometimes run into this problem when clients are using a tight-fitting disc sleeve with a clear window. When the disc is printed, the inkjet, thermal or screened to surface bonds to the clear sleeve window. This problem can be aggravated by extreme temperatures during shipping. When shipping a disc by Mail, UPS and Fedex, it’s a good idea to avoid using sleeves with vinyl windows. A jewel case or C-Shell style “Clam Shell” case is safer to use. Any disc packaging that holds the disc from the center hub is always better than a tight sleeve. Im wondering why you only offer Fedex as a shipping option, why not UPS or USPS? It seems to be overkill for shipping my 100 CDs. I really dont need them overnight, as they are not a priority item for me. Media Supply uses a service called Fedex Ground, which is Fedex comparable service to UPS ground. We getter a better price on it than UPS, but its a much more reliable service. In most cases our clients, irregardless of the product amount they or
