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My device seems to be unstable (stops suddenly, often gives error messages, or fails to run an application). What can I do?

April 26, 2017application device Error fails gives Messages run Stops suddenly unstable

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My device seems to be unstable (stops suddenly, often gives error messages, or fails to run an application). What can I do?

1 Answer

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First make sure that your ARCHOS is running the latest firmware version (see the ‘Download’ section of ‘Support’). If you are already running the latest firmware, it can be very helpful to reset the device configurations. Do this by going to Menu > Settings > About device > Repair and formatting tools > Delete device configuration and installed applications. This will also erase the additional applications that you have downloaded from the Appslib to your device. You can of course re-download the applications afterwards.