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My customers dont like to push buttons, and I dont want any automation. Does UNiCALL still work for me?

April 26, 2017automation buttons customers push unicall

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My customers dont like to push buttons, and I dont want any automation. Does UNiCALL still work for me?

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Yes! Yes! Yes! When your caller gets the greeting, we can set the account up this way: Thank you for calling ABC Heating and Air. You have reached the emergency dispatch line. Please hold for a technician. The call is immediately patched to him. The call can still be recorded, and if the call is not answered, it can roll to another person or a live receptionist.