My countrys Customs (Douane) charges me import duty! Can I refuse (return) the shipment to you?
You can not return your order to us by refusing to pay your country’s import duty (import tax etc.). Same as you don’t mess with not paying taxes, you don’t mess with not paying import duties. We can not help you in such a case. Once you are being charged an import duty (or your country’s taxes), you must pay it no matter what the amount is. We do not pay your country’s import duty or taxes for you. That is your responsibility as your own country’s citizen. What happens in case if you refuse to accept your order shipment and to pay your own country’s import taxes/duties: a) your order will be returned to us and in some cases we will be forced to pay your country’s import duty. In such case you will be charged your country’s import duty (taxes etc.) by us plus a re-shipment fee and your order will be shipped to you again; b) delivery of your order will be delayed by your country’s Customs (Douane) until you pay the import duty (taxes); c) your order will be discarded or confiscated by y
