My computer stops responding when I restart to complete the installation of Windows XP Service Pack 2. What should I do?
This issue may occur if either (1) your computer uses an Intel Pentium 4 or Intel Celeron D processor that is based on Prescott C-0 processor stepping or (2) Your computer has a BIOS version that is out of specification. Contact your computer manufacturer for an updated version of BIOS that provides production support for the processor that is installed in your computer or refer to Microsoft article CODE http://support.microsoft.com/default.aspx?scid=kb ;[LN];885626 for resolution.