My computer shows a Blue Screen of Death (BSoD) or reboots when I try to play an audio or video file, how can I prevent that?
A corrupt file or a buggy codec may cause a player to crash, but not the whole system. A Blue Screen of Death (BSoD) or a spontaneous reboot is usually an indication of hardware or driver failure. Re-install your graphics and sound drivers. Preferably a different version, either newer or older. Some details about what caused the crash can usually be found in the Event log of Windows. To access the Event Viewer: Click on Start, go to Settings, Control Panel, Administrative Tools, Event Viewer.
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