My computer has a problem playing a certain audio or video file. How can I fix that?
Install the latest version of the K-Lite Mega Codec Pack or the K-Lite Codec Pack, QuickTime Alternative and Real Alternative if you haven’t done that already and try to play the file using Media Player Classic (MPC). This is for two reasons: First MPC is better able to play certain files than other players and second MPC shows more helpful error messages. When that doesn’t work, then install VideoLAN and try to play the file using VideoLAN. VideoLAN is an excellent multimedia player which is capable of playing almost any format with it’s own plugins, so it doesn’t need any codecs to be installed on your computer. When that also doesn’t work you have to make sure the file you are trying to play is a real one (not a fake) and that it’s not corrupt.
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