My computer crashed and now it seems I lost my ebook or I can no longer access my ebook. How can I get my ebook back?
Contact the retailer that sold you the ebook. The retailer should have a record of your original purchase and re-issue the file to you. Another option is to visit the page www.HelpEbook.com and see if the information provided there is helpful to you. Otherwise, you can send an email to ebook_issues@lightningsource.com. Lightning Source is an online distributor of Zondervan ebooks. When emailing Lightning Source, please be sure to include information about the ebook you purchased, the retailer that sold you the ebook, when you purchased the ebook, etc. The more information you give, the easier it is for them to help you.
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