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My company provides services. How is the ISO 9001:2000 standard applicable to us?

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My company provides services. How is the ISO 9001:2000 standard applicable to us?

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ISO 9001:2000 was designed to take a “generic” approach applicable to all types of companies. As such, it is equally appropriate to all sectors, including service providers. The ISO definition of the term ‘product’ includes services.

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