My company is not using the AT&T dialer to access the Internet. How do I request configuration assistance?
Send a request for our configuration guide to testidrequest@attglobal.net. This guide provides information on how to configure any Internet Software that supports Point-to-Point Protocol (PPP) and Password Authentication Protocol(PAP). It should be noted that if you require Technical Support, you must recreate your problem with our dialer software before calling since our representatives are only trained to support our dialer software. Return to Top • Will I have the option of adding additional e-mail only users on the new service? Yes, you may order online at: www.att.com/globalnetwork/support Return to Top • Will I have the option of adding additional users with a 30MG mailbox? Yes, you may order online at: www.att.com/globalnetwork/support Return to Top • After I have downloaded the BIS dialer and signed on for the first time, will the dialer automatically update my Outlook Express or Netscape Messenger e-mail client with my new e-mail address? Yes the client will be automatically u