My company is not a mass producer making a high volume of end products. Is Lean still applicable to us?
All business processes have value added and non-value added components. This holds true whether the process is located at a mass-producing manufacturer, within a job shop, or at a service oriented company such as a health care institution. The lean practitioner’s challenge is to appropriately apply the tools and philosophies of the Toyota Production System (TPS) in order to identify and eliminate these non-values added activities so that overall lead-time is reduced.