My company has met the purchase threshold required in the past 12 months to reach Gold or Platinum level. When will I receive my new membership card?
Membership status is reviewed at the beginning of each month. If your company qualifies for an upgrade based on previous 12-month purchases, you will automatically receive, via email, a temporary membership card reflecting your new membership status. Your new permanent membership card will arrive in the mail within 4 weeks. For questions regarding your company’s upgrade status, call a dedicated Trade Representative at 888-837-4888 (702-360-7147 if outside the US). Keep in mind that only purchases made with your Williams-Sonoma, Inc. Design Trade Program membership card count towards membership upgrades. Returns are deducted from your total purchases.Although we track your design purchases automatically, we recommend keeping your original sale receipts for 12 months to track your own progress towards the upgrade thresholds.
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- My company has met the purchase threshold required in the past 12 months to reach Gold or Platinum level. When will I receive my new membership card?