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My color wallpaper arrived but when I attempt to download I receive an error message. What is happening?

April 26, 2017attempt color download Error happening message wallpaper

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My color wallpaper arrived but when I attempt to download I receive an error message. What is happening?

1 Answer

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Posted

Your cell phone might not be compatible for color wallpaper features or your internet connection may not be available through your wireless carrier. Please check your phone’s capabilities on the compatibility page on the main help page and double check your account settings to make sure that all your phone information is correctly listed on the “my account” page.