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My clothes did not spin out of a 1.5 load Maytag machine and are very wet; how come?

clothes load Machine maytag spin wet
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My clothes did not spin out of a 1.5 load Maytag machine and are very wet; how come?

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It is possible the machine is broken but more likely you had an “out of balance” situation–when the machine tried to high speed spin it started shaking violently. When this happens the machine will slow down and seem stuck at 5 minutes as it tries to re-balance the load. If it cannot, after about 10 minutes the machine cycle will end and you will have wet clothes. We will refund your wash. To try to prevent this, keep like weighted items in the same machine i.e. no heavy blanket in with light T-shirts. If you have items like that it’s best to put them in the large front loaders. They are bolted to the floor and never go out of balance.

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