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My charges are still based on the Chargeable/Rateable Value of my property. Can I apply to be transferred on to the Assessed Household Charge?

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My charges are still based on the Chargeable/Rateable Value of my property. Can I apply to be transferred on to the Assessed Household Charge?

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Yes you can. If you want to be charged using the Assessed Household Charge, please contact us to arrange this change. We will only do this if your new charges will be less than what you are currently paying. By email Use our online form to send us an enquiry. Complete our online enquiry form By telephone Please call our Customer Centre on 0845 9200 888, open weekdays from 8am to 8pm and Saturday from 8am to 1pm (Textphone: 0845 7200 899). If you are trying to contact us from outside the UK, please call +44 1793 366011. To help us continually improve the quality of our service we record all calls. Write to us Assessed Household Charge Thames Water PO Box 286 Swindon SN38 2RA We aim to respond to all letters within ten working days or less.

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