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My Caroma dual flush toilet doesn seem to be clearing the waste from the bowl as it should. What is wrong?

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My Caroma dual flush toilet doesn seem to be clearing the waste from the bowl as it should. What is wrong?

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Caroma dual flush products are highly effective, washdown toilets that can be relied upon to clear waste every time. If you are experiencing difficulties, the most common problem is that the water level in the tank has not been set properly. While it is always important for water levels in toilets to be adjusted properly, it is absolutely crucial with an HET because they are working on low volumes of water. The technology is very precise, and if the water level isn’t correct, this has serious impact on the flushing characteristics of the product.

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