My car was recently damaged by large hail and the insurance company is trying to settle my claim based on Paintless Dent Repair (PDR), rather than typical body shop repairs. Can they do that?
The insurance company is obligated to repair your automobile to the extent that it is returned to the condition it was in prior to the damage. Paintless Dent Repair can be appropriate for some damage, but in some cases the damage is too severe for this method of repair and conventional body repair may be necessary. Repairs must be available on a local basis before an insurer may use this method of claim settlement. If Paintless Dent Repair is not available locally and the damage is too severe for this method of repair, the insurance company is obligated to settle your claim based on conventional methods of repair. Q: I received my renewal notice and bill from my automobile insurance company. I decided I did not want to renew this policy and purchased insurance with another company to become effective the same day my old policy was to expire. Today I received another bill from my old company threatening me with collection proceedings. What can I do? A: You will need to contact the insur
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