My CALLMaster does not seem to recognize the ring signal my telephone switch gives. How do I teach CM the signals?
Try running “PBXpert”, which can be found by clicking on the Start/Program Files/Dialogic group. Q: When I send the caller to Audiotex, it doesn’t go to the module I want. It tells me that there is no such module and hangs up on me. A: The “Audiotex” Type of Transfer sends the caller to the module defined in the phone ports database for this port. If you have not set one, it tries to go to module zero (0), which is not allowed to exist. It fails, and then hangs up. If you have defined a module in the phone ports database, it goes there. If you want a specific starting point, set the Type of Transfer to “Audiotex Key”, choose the specific module number in the Audiotex Key field and it should fix the problem.
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- My CALLMaster does not seem to recognize the ring signal my telephone switch gives. How do I teach CM the signals?
