Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

My buyer filed an A-to-z Guarantee claim which was resolved in their favor, and later my buyer successfully received the item. What do I do?

April 26, 2017a-to-z buyer claim favor filed guarantee later received Resolved successfully

0

Posted

My buyer filed an A-to-z Guarantee claim which was resolved in their favor, and later my buyer successfully received the item. What do I do?

1 Answer

0

Posted

All payment for Amazon.ca orders must be made through Marketplace Payments by Amazon, the only accepted payment method for Amazon Marketplace transactions. If the customer receives the item after a claim is resolved, the customer can contact Amazon.ca to request that we recharge the credit card for the order.