My ATM card is not working. Whats the problem?
If your ATM card is not working, the problem could be one of many things: • You are asking the machine to access your checking, but you are only set up to access your savings with your ATM card. SOLUTION: Get money from your savings instead. If your money is in checking, call to get it transferred to your savings, find out how long you must wait before your money becomes available, then select “savings” when the machine asks what account you want. You can ask to be set up for checking, but this is not an immediate solution. • You have reached your withdrawal limit. Each ATM card is set up with a withdrawal limit of $200. On weekends, because the company that does the ATM transmissions is closed, your limit is $200 for BOTH Saturday and Sunday. This means that you can only withdraw up to $200 for both days combined. SOLUTION: See if it is possible to change your withdrawal limit. Otherwise, plan ahead for your ATM use or come in to our office to make a withdrawal.
