My antivirus program has found a trojan virus on my brand new PNA! What do I do?
Agilent goes through great effort to insure that no viruses are accidentally shipped. On many antivirus programs, the file shutdown.exe may be falsely detected as a virus. It is not a virus! This may also show up in system restore files and other locations as well. This program is needed for the recovery process to run properly. Do not delete it. Because this false positive generates many questions, we have changed to a different program to prevent this concern in the future.