My Airmiles membership number won’t work. What should I do?
Before contacting us, please check that there are no extra spaces either side of your Airmiles membership number, particularly if it has been copied and pasted in from somewhere else. Where possible, please type in your number. Airmiles membership numbers will always be 16 digits long and start with 308147. You can find your Airmiles number in the ‘My Account’ section of www.airmiles.co.uk. If you continue to experience difficulty, please contact our customer services team.
