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My adhesive applicator will not open so that a refill can be inserted. What is the problem?

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My adhesive applicator will not open so that a refill can be inserted. What is the problem?

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10

Most likely, the product is not refillable. We manufacture products in both refillable and disposable versions. A refillable applicator must first be purchased before you can use the corresponding refill. Make sure the correct refill is inserted in the corresponding applicator.

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