My adapter or IP Phone was working but Im having problems connecting calls today. What could be the cause?
If there is Internet service disruption or power failure, your adapter or IP Phone will not work. Please check your basic Internet connection, by trying to surf the net. If you can get on-line, try rebooting your phone or adapter and your Cable or ADSL modem. If you’re unable to receive dial-tone, please contact People Line. Q: I do not have a Firewall or router. When I connect my IP phone or adapter to my Internet modem, I do not hear dial tone and cannot complete a call. What might cause this problem and how can I fix it? Answer: Since you do not have a Firewall or network router, the four most likely reasons for your problem are either: 1) You must reboot or reset your cable or Internet modem to allow the adapter or phone to receive a new IP address. In most cases, item 1 will be the problem. Sometimes you must reset your cable or ADSL modem to acquire a new IP address for the adapter or phone. 2) Your service provider must assign your device another IP address Depending on the Inte
