My ACS Logged In Users report works with some devices, but not with others. What is the problem?
A. In order for the Logged In Users report to work (this also applies to most other features that involve sessions), packets need to include at least these fields: Authentication Request packet nas-ip-address nas-port Accounting Start packet nas-ip-address nas-port session-id framed-ip-address Accounting Stop packet nas-ip-address nas-port session-id framed-ip-address Attributes (such as nas-port and nas-ip-address) that appear in multiple packets need to contain the same value in all packets. If a connection is so brief that there is little time between the start and stop packets (for example, HTTP through the PIX), then logged-in users do not work. ACS versions 3.0 and later allow the device to send either nas-port or nas-port-id.
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