My account is accruing interest on the damage charges, what are my options?
We recommend that you continue to make minimum payments on your credit card account until the claim is settled. Please note that depending on the severity and location of the claim (for example, if it occurred overseas), and the degree of required documentation (our customers sometimes experience delays in obtaining final repair bills from the rental company, for example) there can be delays in processing your claim. If you need assistance obtaining required documentation, call us. If you have any questions about your credit card account, please contact your financial institution directly, or call 1-800-Visa 911 for more assistance.
