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My account has been referred to an external collection agency. Can I just pay Regis University and avoid the fees the agency is trying to collect?

April 26, 2017agency avoid collection external fees my account pay referred Regis

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My account has been referred to an external collection agency. Can I just pay Regis University and avoid the fees the agency is trying to collect?

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No. Once an account has been referred to an external collection agency, that agency owns the account. We are under contract with that agency and the account cannot be retracted. All future communications and payment arrangements need to be directed to them.