My ____ (insert product name here) seems firmer/softer/milder/more strongly scented than the last time. Whats the deal?
There is a small amount of fluctuation that is possible from batch to batch when dealing with handmade products… Our products are made by people, not machines, and use a very high percentage of natural ingredients which themselves can embody slight variation from batch to batch or season to season. Please rest assured that we and all of our suppliers always work to bring you the best quality ingredients and products possible, and that our recipes are always cooked/blended/mixed up with love and meticulous care.