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Must the buyer or lessee resort to the manufacturers arbitration procedure before filing a claim in the court system to pursue Lemon Law remedies?

April 26, 2017arbitration buyer claim Court filing lessee manufacturer procedure Resort system

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Must the buyer or lessee resort to the manufacturers arbitration procedure before filing a claim in the court system to pursue Lemon Law remedies?

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A. No, unless the manufacturer’s mediation procedure conforms to Federal Trade Commission regulations and the manufacturer expressly requires the consumer to resort to the mediation process, there are other requirements on the manufacturer. Many manufacturers’ mediation procedures do not meet the requirements of the Federal Trade Commission regulations.