Mobile lost or stolen?
It may happen that you’ve lost your mobile phone in the tram or on your way home. Worst, you might even been robbed by a pickpocket during your shopping or any circumstances. It is recommended that you immediately called your customer service once you noticed the disappearance in order to prevent from bearing further trouble like receiving a huge phone bill at the end of the month or the robber can even use your mobile for misdeed. It is also recommended that you keep the serial number of your mobile in an accessible place which might certainly help you in case of such circumstances. You can access to your serial number by presssing on *#06# on your mobile touch.
