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Medicaid HMOs are not consistently authorizing transportation to psychosocial rehabilitation services; especially on weekends. How can we resolve this?

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Medicaid HMOs are not consistently authorizing transportation to psychosocial rehabilitation services; especially on weekends. How can we resolve this?

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Provider and Recipient concerns and questions regarding the Medicaid HMOs that are not resolved with the respective HMO may be directed to the DMAS Managed Care Division Helpline. The telephone number is 1-800-643-2273.

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