May the computer software provider assist the trustee with correcting the account number?
Yes. With the trustee’s written authorization, which should explain how the error occurred, the computer software provider can write a software program to correct the account number for the trustee. c. Is there another way that the trustee can correct the problem? Yes. The trustee can void and reverse all of the transactions entered to the incorrect account and re-enter the transactions using the correct account number. In order to provide an audit trail, the original incorrect account may not be deleted since there are transactions linked to it. 28) Assume that a trustee transposes part of the case number upon entering a new case in the chapter 7 computer system. The error is detected the same day, before any additional information has been entered concerning the case. May the software give the trustee or assistant the ability to change the case number entered in error? Yes. As long as no activity (e.g., assets, claims, deposits, checks) has been entered for the case, the trustee or a
